How can a desk officer work on a document offline and upload the final version later?
To work on a document offline, one should utilize the download option provided in the attachment. After editing, the "add version" option should be used to upload the updated document.
What action option should be used to send a product to the Director General (DG) or Principal Director (PD)?
Typically, when sending a product to the DG/PD at CAG Headquarters, the "send for review (CAG HQ)" option is recommended. The "send for approval" option should be reserved for the final approving authority. If the DG/PD serves as the final approving authority, the "send for approval (CAG HQ)" option may be used.
What options should be used after a product has been approved by the competent authority at CAG Headquarters?
Once a product has received approval at CAG Headquarters, desk officers have three options:
- If the product is to be sent within CAG HQ, the "forward within CAG HQ" option should be used.
- If the product is destined for a field office, the "forward to field" option should be selected.
- For issuing the product from CAG HQ to the auditee, the "send for issue (CAG HQ)" option should be utilized.
How should a situation be addressed where a product received from a field office linked KDs is not opening?
If encountering difficulties opening linked KDs, the individual should first check for a blue screen indicating invalid credentials. If present, they should contact the IT team for OIOS software installation. If the error message reads "Content Server Error," they should reach out to the field office to rectify permission issues on the KDs.
Where can the action options in the ADM task be found?
Action options are located directly below the ADM questions in Capture ADM. Note that if there are numerous questions, scrolling may be necessary to access the action options.
How can it be ensured that DG/PD knows about changes made at CAG Headquarters, considering there's no history available for changes made in the ADM question box?
To address this, field offices are advised to send the ADM along with all questions as a Word file. Headquarters officials can then work on the Word file, ensuring that changes are tracked in the history boxes. It's crucial to treat the questions in the boxes as final. Once approved by the competent authority, these questions become the final approved ADM questions visible during field visits.
Once an ADM task is approved by the competent authority, where does it go, and how can its final approved status be verified?
Once approved, the ADM task is finalized and no longer with any officials. Field offices should be contacted for access to the finally approved ADM.
How can the current status of a task worked on be checked?
The "Sent items" option located at the top right side of the My Work page should be utilized to check the status of tasks worked on.
How can an Audit Product that is not in My Work be checked?
The "Search Audit Product in CAG HQ" feature under the Audit Product module should be used to locate and review Audit Products not currently assigned.
Please click here to Ask/Add your Question
